U.S. Army Aviation Center of ExcellenceAvCOE ITSS — Multi-Site Enterprise IT
Enterprise IT support across three Army installations supporting AvCOE's military aviation training mission — ~6,500 users, 3,000+ aviation students, 12,000+ devices. Multi-site model spanning infrastructure, network, data center, classroom IT, end-user / student support, and full-lifecycle cybersecurity on SIPR and NIPR.
- 53,277 tickets resolved with zero findings in the final period of performance.
- 97%+ DISA ICE customer satisfaction sustained year-over-year.
- AUDS migration completed ahead of NETCOM guidelines.
- 55-classroom refresh with TRADOC ECP-recognized cost savings.
- Sub-2% workforce turnover sustained over 12 months.
U.S. Army Engineering & Support Center, Huntsville
USACE / OASA Installations, Energy & Environment